Spreadsheets & Inboxes
Leads slipping through
- Leads tracked in spreadsheets and personal inboxes
- Follow-ups forgotten or done too late
- No clear view of the sales pipeline
- Customer history lost when staff leave
Custom CRM & Sales Management System Development
We build custom CRM and sales management systems that track every lead, deal and customer conversation in one place, helping your sales team follow up on time and close more opportunities.
CONTACT US
Why CRM
Spreadsheets & Inboxes vs a Custom CRM
A CRM, or customer relationship management system, keeps every lead, customer, deal and conversation in one shared place. Your team always knows who to contact, what was said and what happens next.
Custom CRM
Every opportunity managed
- Every lead captured automatically from your website
- Visual pipeline from first contact to won deal
- Reminders and tasks so no follow-up is missed
- Full customer history in one shared record
- Reports on sales performance and forecasts
Want leads answered instantly? Pair your CRM with our AI chatbots, and connect sales to invoicing with our accounts and billing system.
Sales PipelineExample: this month
Live
New 2
Harbour Retail€12,000 Bright Dental€6,500Qualified 1
Northside Gym€9,800Proposal 1
Lakeview Hotels€24,000Won 1
Greenway Foods€18,200 Follow up with Lakeview Hotels today · proposal sent 3 days ago
CRM Features
CRM Software Features We Build
Choose the features your sales, marketing and service teams need, all built around how you sell.
Lead Capture & Management
Never lose a lead again. Enquiries from your website, forms, email and calls are captured automatically, assigned to the right person and tracked until closed.
Visual Sales Pipeline
See every deal at a glance. Drag deals through stages that match your sales process, with values, probabilities and next steps always visible.
Contact & Account Records
Complete customer history. Every call, email, meeting, quote and order is stored in one shared record, so anyone can pick up where others left off.
Tasks, Reminders & Follow-Ups
Follow-ups that actually happen. Automatic reminders, task lists and activity schedules keep salespeople on top of every opportunity and customer.
Quotes & Proposals
Faster, consistent quotes. Create branded quotes and proposals from product and price lists, then turn accepted quotes into orders or invoices.
Email & Workflow Automation
Less manual admin. Send follow-up emails, assign leads and update deal stages automatically based on rules you set and control.
Sales Reports & Forecasting
Know where revenue is coming from. Dashboards show pipeline value, conversion rates, team performance and forecasts, updated as deals move.
Customer Service & Support Tickets
Service and sales in one view. Log support requests against customer records, so account managers see issues before their next conversation.
Integrations & Mobile Access
Your CRM everywhere you work. Connect email, calendars, your website, marketing tools and invoicing, and give sales teams secure access on their phones.
Working Process
How We Build Your Custom CRM
Five practical steps, focused on a CRM your sales team will actually use every day.
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01
Sales Process Review
We map how leads arrive, how your team qualifies, quotes and closes deals, and the reports managers need to run the business.
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02
CRM Design
We design pipeline stages, fields, user roles, automations and integrations around your process, and agree which features launch first and which follow.
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03
Build & Data Import
We build your CRM and import contacts, companies, open deals and history from spreadsheets or your current system, removing duplicates along the way.
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04
Testing With Your Team
Your sales team tests real scenarios, from new enquiry to won deal, so stages, automations and reports work the way they sell.
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05
Launch & Adoption
We train users, launch with clear guidance and review usage with managers, refining the CRM so your team actually wants to use it.
Are Leads And Follow-Ups Slipping Through The Cracks?
Tell us how you manage leads, customers and sales today. We will recommend a CRM built around your process that helps your team follow up faster and close more deals.
Featured Works
Workflow Systems We Have Delivered
These platforms bring people, records and workflows together, the same foundations behind every CRM we build.
Enterprise Project Monitoring & Tracking
Smooth Transition Strategy (STS) Tracker
A centralised STS Tracker with automated workflows, dashboards and reporting, keeping every activity recorded and traceable, the same accountability a billing system needs for every transaction.
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Procurement & Project Management
Procurement Activity Monitoring Tool (PAMT)
A Procurement Activity Monitoring Tool centralising procurement tracking, workflow management, reporting and performance monitoring, giving teams clear visibility of activity and spending at every stage of the process.
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MIS & Executive Dashboards
Management Information System
A Management Information System centralising data management, monitoring and reporting, with executive dashboards that turn raw figures into the clear, reliable reports finance leaders depend on.
See More Details
Education & Learning Platforms
Training Management System
A Training Management System bringing planning, participant management, scheduling, reporting and performance tracking into one platform, giving coordinators accurate, consistent data in one organised place.
See More Details
Why EUITSols
Why Businesses Choose Our CRM Development Services
A CRM shaped around how your team really sells, simple enough to use every day and connected to the rest of your business.
Contact UsBuilt Around How You Sell
Pipeline stages, fields and automations match your process, instead of forcing your team into someone else's.
Simple, Adopted By Your Team
Clean screens and only the features you need, so salespeople use the CRM rather than avoid it.
No Per-User Licence Fees
A custom CRM can avoid the rising per-user subscription costs of many off-the-shelf CRMs as your team grows.
Connected To Your Business
Your CRM links with your website, email, invoicing and ERP, so sales data flows everywhere it is needed.
Your Data, Your System
Customer data and code belong to you, so you are never locked into one vendor's pricing or roadmap.
Secure Customer Data
Role-based access, encryption and audit trails protect customer information, built with data protection in mind.
Training & Support
We train your team and keep improving the CRM as your sales process and markets change.
Experience Since 2009
We have built business and enterprise systems for organisations across Ireland, the UK, the US and beyond since 2009.
Industry
CRM Systems for Your Industry
Sales pipelines and customer records shaped around how your sector wins and keeps customers.
E-Commerce
Connects customer orders, enquiries and support history, helping you manage wholesale accounts and repeat buyers.
Learn MoreWooCommerce
Links WooCommerce customers and orders to a CRM, so you can follow up, segment buyers and grow repeat sales.
Learn MoreFintech
Manages leads, onboarding and client relationships with strict access controls, consent records and detailed audit trails.
Learn MoreEdTech
Tracks student enquiries, applications and follow-ups from first contact to enrolment, with automated reminders throughout.
Learn MorePharmacy
Manages business customers, supplier relationships and service enquiries across branches; clinical records stay separate.
Learn MoreGovt Sector
Supports stakeholder, citizen and partner relationship management with secure records and clear case histories.
Learn MoreCustom Software
Adds CRM features to your own platform or connects customer data across your existing systems.
Learn MoreReal Estate
Tracks buyers, sellers, tenants and viewings, matching enquiries to listings and automating follow-ups for agents.
Learn MoreLegal Services
Manages client intake, referrals and relationships confidentially, with complete client histories that support conflict checks.
Learn MoreNon-Profit
Manages donors, supporters and volunteers, tracking gifts, campaigns and engagement in one shared record.
Learn MoreCorporate
Gives sales and account teams across regions one shared view of clients, pipeline and forecasts.
Learn MoreMedical
Manages patient enquiries, booking follow-ups and referrals; clinical records remain in your clinical systems.
Learn MoreWedding & Photography
Tracks enquiries from first contact to booking, with automatic follow-ups, quotes and contract reminders.
Learn MoreMedia Production
Manages client relationships, pitches and project pipelines, from first brief to signed production.
Learn MoreLifestyle
Tracks members, clients and repeat bookings, with automated reminders that keep customers coming back.
Learn MoreCleaning
Manages quotes, recurring contracts and client communication, turning enquiries into regular cleaning customers.
Learn MoreEntertainment
Tracks corporate clients, sponsors, group bookings and promoters, with every deal and conversation recorded.
Learn MoreFAQ's
Frequently Asked
Questions
A CRM, or customer relationship management system, is software that stores every lead, customer, deal and conversation in one shared place. It helps sales teams manage their pipeline, follow up on time and see a complete customer history. It is part of our Enterprise Solutions.
Off-the-shelf CRMs work well for standard sales processes but can become expensive per user and hard to adapt. A custom CRM fits your exact process, connects deeply with your systems and can avoid per-user fees. We help you compare both honestly.
Yes. Enquiries from website forms, live chat, email and landing pages flow straight into the CRM, are assigned to the right salesperson and trigger follow-up tasks. You can also connect an AI chatbot to answer and qualify leads around the clock.
The cost of a custom CRM and sales management system depends on the features, number of users, automations and integrations you need. Phased delivery lets you start with leads and pipeline, then add quotes, automation and reporting. We provide a clear estimate after reviewing your sales process.
It depends on the features and integrations, so we agree a timeline after reviewing your sales process. Core pipeline features can often launch first. To start, we need your sales stages, current contact data and the reports your managers use. Contact us to begin.
Yes. We import contacts, companies, deals, notes and activity history from spreadsheets or your existing CRM, cleaning duplicates and mapping fields carefully. Your team checks the results before go-live, so nothing important is lost in the move to the new system.
Yes. Your CRM can connect with email and calendars, your website, marketing tools, accounts and billing and your ERP system. Won deals can become orders or invoices automatically, so sales and finance always work from the same customer information.
Yes. Role-based permissions control who sees which customers and deals, and every change is recorded in an audit trail. Data is encrypted, backed up regularly and handled with data protection in mind, including consent records and contact preferences where needed.
Yes. The CRM works on desktop, tablet and mobile browsers, so salespeople can check customer history, log calls, update deals and see reminders while on the road or between meetings. There is no separate app for staff to install.
Location
Ireland
Bangladesh
Ireland
3 Caragh Meadows, Naas, Co. Kildare, Ireland
Bangladesh
Noor Mansion (3rd Floor), Plot#04, Main Road#01, Mirpur-10, Dhaka-1216
Ready To Close
More Deals? Let's Talk
Tell Us How You Manage Leads, Customers And Sales Today. From Our Offices In Naas, Ireland And Dhaka, Bangladesh, We Build Custom CRM Systems For Organisations In Ireland, The UK And The US.
Sandeep Chowdhury
Founder & Chairman
