Email & Phone
Your team as the middleman
- Constant calls asking about order status
- Invoices and documents re-sent by email
- Supplier details updated through long email chains
- No record of what was shared with whom
Customer & Vendor Portal Development
We build secure customer and vendor portals that let clients and suppliers view orders, invoices, documents and payments themselves, reducing emails and phone calls while giving you full control.
CONTACT US
Why It Matters
Endless Emails vs a Self-Service Portal
A customer or vendor portal is a secure website where clients and suppliers log in to see their own orders, invoices, documents and messages. They help themselves at any time, and your team spends less time answering routine requests.
Self-Service Portal
Clients and suppliers help themselves
- Secure login for each customer and supplier
- Live order, delivery and invoice status
- Online payments and document downloads
- Suppliers submit quotes, invoices and certificates
- Every action recorded in one place
Portals work best connected to your core systems. See our CRM, procurement and ERP solutions.
Welcome back, Harbour RetailExample: trade customer account
CustomerVendor
Orders
Invoices
Documents
Support
Open orders31 shipped today
Invoices due€4,250Pay now
- Order #1042 has shippedToday
- Delivery note DN-2231 ready to downloadToday
Portal Features
Customer & Supplier Portal Features We Build
Choose the features your customers, suppliers and partners need, all connected to the systems behind them.
Customer Self-Service Portal
Customers help themselves around the clock. Clients log in to view orders, deliveries, invoices, contracts and support tickets, without waiting for your team to reply.
Vendor & Supplier Portal
Smoother supplier collaboration. Suppliers submit quotes, invoices, delivery updates and compliance documents, and see purchase orders and payment status in one place.
Orders & Tracking
No more "where is my order?" calls. Customers place repeat orders, track deliveries and see order history, all updated from your own systems.
Invoices & Online Payments
Get paid faster. Clients view and download invoices and statements, and pay securely online, with payments recorded against their account automatically.
Document Sharing
Documents shared securely. Share contracts, reports, certificates and delivery notes with the right people, and collect signed or uploaded files back.
Support Tickets & Messaging
Conversations in one place. Customers and suppliers raise requests and message your team inside the portal, with every conversation linked to their account.
Onboarding & Account Management
Easy, controlled onboarding. New customers or suppliers register, upload documents and update details, with approval steps before their access goes live.
Secure Login & Permissions
Each user sees only their data. Secure logins, optional two-factor authentication and role-based access keep every account's information private and protected.
Branding & System Integration
Your brand, your systems. Portals carry your branding and connect to your CRM, ERP, accounts and procurement systems, so information is always accurate and up to date.
Working Process
How We Build Your Customer & Vendor Portal
Five practical steps, including a pilot with real users, so your portal works the way people expect.
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01
User & Requirement Review
We speak with your team and key customers or suppliers to understand what they need to see, do and ask most often.
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02
Portal & Integration Design
We design screens, user roles, permissions and the connections to your CRM, ERP or accounts, and agree which features launch first.
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03
Build & Data Connection
We build the portal with your branding and connect it to live data, so orders, invoices and documents are always up to date.
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04
Pilot With Real Users
A group of customers or suppliers tests the portal, and we refine screens and features based on their feedback before full launch.
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05
Launch & Ongoing Support
We invite users, provide simple guides and support adoption, then keep adding features as your customers and suppliers request them.
Is Your Team Answering The Same Questions Every Day?
Tell us what customers and suppliers ask you for most. We will recommend a secure portal that lets them help themselves and frees up your team.
Featured Works
Platforms Built For Many Users
These centralised systems give stakeholders and teams access to shared, up-to-date information, the same foundations behind every portal we build.
Enterprise Project Monitoring & Tracking
Smooth Transition Strategy (STS) Tracker
A centralised STS Tracker with automated workflows, dashboards and reporting, keeping every activity recorded and traceable, the same accountability a billing system needs for every transaction.
See More Details
Procurement & Project Management
Procurement Activity Monitoring Tool (PAMT)
A Procurement Activity Monitoring Tool centralising procurement tracking, workflow management, reporting and performance monitoring, giving teams clear visibility of activity and spending at every stage of the process.
See More Details
MIS & Executive Dashboards
Management Information System
A Management Information System centralising data management, monitoring and reporting, with executive dashboards that turn raw figures into the clear, reliable reports finance leaders depend on.
See More Details
Education & Learning Platforms
Training Management System
A Training Management System bringing planning, participant management, scheduling, reporting and performance tracking into one platform, giving coordinators accurate, consistent data in one organised place.
See More Details
Why EUITSols
Why Businesses Choose Our Customer & Vendor Portals
Secure, easy-to-use portals connected to your real systems, designed around what your customers and suppliers actually need.
Contact UsBuilt Around Your Users
Screens and features are shaped by what your customers and suppliers ask for most.
Connected To Live Data
Portals pull from your CRM, ERP and accounts, so information is accurate without manual updates.
Secure By Design
Encrypted connections, secure logins and strict permissions keep each account's data private and protected.
Simple To Use
Clean, mobile-friendly screens mean customers and suppliers can use the portal without training.
Your Brand, Your Domain
Portals carry your logo, colours and domain, so they feel like part of your business.
Fewer Calls And Emails
Self-service answers routine questions, freeing your team to focus on higher-value work.
Ongoing Improvement
We keep adding features and integrations as your customers and suppliers request them.
Experience Since 2009
We have built business and enterprise systems for organisations across Ireland, the UK, the US and beyond since 2009.
Industry
Customer & Vendor Portals for Your Industry
Self-service portals shaped around how customers, suppliers and partners work with your sector.
E-Commerce
Gives trade and wholesale customers a portal to reorder, track deliveries and download invoices themselves.
Learn MoreWooCommerce
Adds secure trade accounts to WooCommerce stores, with order history, invoices and repeat ordering for business buyers.
Learn MoreFintech
Builds secure client portals for statements, documents and onboarding, with strong authentication and audit trails.
Learn MoreEdTech
Creates portals for students, parents and partner schools to view courses, results, fees and documents.
Learn MorePharmacy
Gives business customers and suppliers portals for orders, deliveries, invoices and compliance documents.
Learn MoreGovt Sector
Builds secure citizen, partner and supplier portals with accessible design and transparent, auditable records.
Learn MoreCustom Software
Adds customer or vendor portal features to your existing software, using the data it already holds.
Learn MoreReal Estate
Gives tenants, landlords and buyers portals for documents, payments, maintenance requests and updates.
Learn MoreLegal Services
Creates secure client portals for sharing documents, signing agreements and following matter progress confidentially.
Learn MoreNon-Profit
Builds portals for partners, grantees and volunteers to submit reports, documents and updates in one place.
Learn MoreCorporate
Delivers branded client, supplier and partner portals connected to your internal systems and approval processes.
Learn MoreMedical
Builds portals for bookings, forms and practice documents; clinical records stay in your clinical systems.
Learn MoreWedding & Photography
Gives couples and clients a portal for contracts, payments, timelines and gallery downloads.
Learn MoreMedia Production
Gives clients a portal to review cuts, approve assets, sign off stages and download final files.
Learn MoreLifestyle
Creates member portals for bookings, memberships, payments and account updates, branded to match your business.
Learn MoreCleaning
Gives clients a portal to book jobs, view schedules, sign off completed work and pay invoices.
Learn MoreEntertainment
Builds portals for promoters, suppliers and corporate clients to manage bookings, contracts and payments.
Learn MoreFAQ's
Frequently Asked
Questions
A customer or vendor portal is a secure website where clients or suppliers log in to view their own orders, invoices, documents, payments and messages. It reduces routine emails and calls, and keeps everyone working from the same up-to-date information. It is part of our Enterprise Solutions.
A customer portal serves your clients, letting them view orders, invoices, contracts and support requests. A vendor portal serves your suppliers, letting them submit quotes, invoices and compliance documents and see purchase orders and payments. Many businesses need both, built on one platform.
The cost of customer and vendor portal development depends on the features, number of user types, integrations and design requirements. Phased delivery lets you launch core features first and add more over time. We provide a clear estimate after reviewing your needs.
It depends on the features and how many systems the portal connects to, so we agree a timeline after the review. A pilot with real users comes before full launch. To start, we need your user types, key requests and access to the systems involved. Contact us to begin.
Yes. Portals use encrypted connections, secure logins with optional two-factor authentication and role-based permissions, so each user sees only their own data. Every login and action is logged, and the portal is built with data protection in mind from the start.
Yes. Customers can view invoices and statements and pay securely online by card or bank transfer. Payments are recorded against their account automatically and flow into your accounts and billing system, reducing chasing and manual reconciliation for your team.
Yes. Portals are designed with your logo, colours and fonts and can run on your own domain or subdomain, such as portal.yourcompany.com. Customers and suppliers experience it as a natural part of your business, not a generic third-party tool.
Usually not. Portals are designed to be simple and mobile-friendly, with clear menus and guidance on screen. We provide short user guides and invitation emails, and your team can manage accounts and permissions from a simple, secure admin area at any time.
Location
Ireland
Bangladesh
Ireland
3 Caragh Meadows, Naas, Co. Kildare, Ireland
Bangladesh
Noor Mansion (3rd Floor), Plot#04, Main Road#01, Mirpur-10, Dhaka-1216
Ready To Give Customers
Self-Service Access? Let's Talk
Tell Us What Your Customers And Suppliers Need From You. From Our Offices In Naas, Ireland And Dhaka, Bangladesh, We Build Customer And Vendor Portals For Organisations In Ireland, The UK And The US.
Sandeep Chowdhury
Founder & Chairman
